Our Commitment
The wellbeing and safety of every member matters more to us than our business.
From limit setting to self-exclusion — all tools are available free of charge.
No one under 18 is permitted to use fpoker.
Our support team is ready to help you at any time.
Every member is informed about healthy gaming habits.
What is Responsible Gaming
Online gaming has become a popular pastime for many in Bangladesh. But like any form of entertainment, it's only healthy when enjoyed in a controlled and mindful way.
Responsible gaming means knowing your budget before you play, not chasing losses by depositing more on impulse, and never using gaming as a way to cope with life's pressures. At fpoker, responsible gaming isn't just a policy — it's at the heart of every decision we make.
We understand that once a habit forms, it can be hard to break. That's why fpoker gives users the ability to set their own limits right from the start — including deposit limits, loss limits, session timers, and more. These tools are easy to use, completely free, and can be adjusted at any time.
Protection Tools
These tools are available for free in your account settings.
Set a limit on how much you can deposit on a daily, weekly, or monthly basis. Once set, it takes effect immediately. Reducing a limit is instant; increasing one requires a 7-day waiting period.
Set the maximum amount you're willing to lose within a given period. Once you reach that limit, betting will be unavailable for the rest of that period.
Set how long you want to play in a single session. You'll receive an automatic alert when time is up — and if you prefer, your account can be logged out automatically when the session ends.
Temporarily suspend your account for 24 hours, 7 days, or 30 days. No betting or deposits are allowed during the break.
For a longer break, self-exclusion is available from 1 month up to 5 years. During this period, you will not receive any promotional emails either.
At set intervals, a pop-up reminds you how long you've been playing and how much you've won or lost — keeping you aware and in control.
How to Do It
Go to fpoker.bet and log in with your username and password.
Tap the profile icon in the top right corner and look for the "Responsible Gaming" option.
Choose what you need — deposit limit, loss limit, session timer, or self-exclusion.
Enter the amount or duration and click the "Confirm" button. It takes effect immediately.
If you run into any issues, contact our 24/7 live chat support.
Limit Type
Set a maximum daily deposit or loss amount.
Set a total spending limit for the week.
Stay in control of your total monthly budget.
If needed, permanently close your account.
Warning Signs
If you notice any of these signs in yourself, don't wait — seek help right away.
You keep telling yourself "just one more time" but can't stop. Your monthly budget runs out on gaming.
You bet more after a loss to "win back" what you lost. This is a dangerous cycle.
Neglecting social relationships or family responsibilities because of gaming.
Feeling irritable or restless when you can't play is a sign of dependency.
Telling family you're not gaming, or hiding how much you've lost.
Gaming is affecting your focus at work or disrupting your daily life.
Why It Matters
Excessive gaming can lead to anxiety, depression, and sleep problems. Staying within your limits supports good mental health.
Gaming problems are a common source of family conflict. Playing responsibly helps you maintain healthy relationships with family and friends.
Sticking to a budget keeps you out of financial trouble. Keep gaming within your entertainment budget — not your living expenses.
Controlled gaming brings more enjoyment in the long run. Overdoing it turns something fun into something stressful.
Sticking to limits builds self-discipline — a habit that carries over into other areas of life.
Gaming is only enjoyable when it's in control. Playing under pressure takes all the fun out of it.
Assess Yourself
Ask yourself the questions below — and answer honestly.
Support
You don't have to face a gaming problem alone. fpoker's support team and professional assistance are always available to help.
Our trained team is available via live chat on the fpoker website or app. We can help with self-exclusion or setting limits.
If you'd rather not talk directly, feel free to reach us by email. We respond within 24 hours and your privacy is fully protected.
General Questions
Forgetting your password is completely normal. Resetting it at fpoker is quick and easy:
If you don't receive the OTP, check your spam folder or click the "Resend" button. If the issue persists, contact our live chat support with your phone number or email address for assistance.
Security tip: Never write down your password or share it with anyone.
Depositing at fpoker is straightforward 1–3 minutes is credited to your balance. Occasionally, there may be a slight delay due to network congestion.
If it still hasn't arrived after 15 minutes, here's what to do:
Our payments team typically verifies and credits your balance within 30 minutes. Your money is never truly "lost" — it may simply be processing.
When making a deposit, double-check the account number and amount. Sending funds to the wrong number may take significantly longer to recover.
Register at fpoker, set your limits, and enjoy a safe gaming experience. We're always here for you.
18+ | Play Responsibly | fpoker.bet